Skip to Content

Privacy Policy

1. Data Protection at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to personally identify you. For detailed information on data protection, please refer to our privacy policy listed below this text.

Data Collection on This Website

Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the section "Notice on the responsible party" of this privacy policy.

How do we collect your data?
Your data is collected in part by you providing it to us. This may be data that you enter in a contact form. Other data is automatically collected or collected with your consent when you visit the website by our IT systems. This is primarily technical data (e.g. internet browser, operating system or time of page access).

What do we use your data for?
Part of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?
You have the right at any time to receive free information about the origin, recipient and purpose of your stored personal data. You also have the right to request correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. You also have the right, under certain circumstances, to request restriction of the processing of your personal data. Furthermore, you have a right of complaint with the competent supervisory authority.

2. Hosting

This website is hosted externally. The personal data collected on this website is stored on the servers of the host. This may include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses and other data generated via a website.

External hosting is carried out for the purpose of fulfilling contracts with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of secure, fast and efficient provision of our online services by a professional provider (Art. 6 para. 1 lit. f GDPR).

3. General Information and Mandatory Information

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

Notice on the Responsible Party

The responsible party for data processing on this website is:

Edelmet GmbH
Ophauserstraße 24
58089 Hagen
Germany

Phone: +49 2330 6194998
Email: info@edelmet.de

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).

Storage Duration

Unless a more specific storage period has been mentioned within this privacy policy, your personal data will remain with us until the purpose for data processing ceases to apply. If you assert a legitimate request for deletion or revoke consent for data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. tax or commercial law retention periods); in the latter case, deletion will take place after these reasons cease to apply.

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You can revoke consent already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right of Complaint with the Competent Supervisory Authority

In the event of GDPR violations, data subjects have a right of complaint with a supervisory authority. The competent supervisory authority is the State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia (LDI NRW).

Right to Data Portability

You have the right to receive data that we process automatically on the basis of your consent or in fulfillment of a contract in a common, machine-readable format.

Information, Deletion and Correction

Within the framework of applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipients and the purpose of data processing, and if applicable a right to correction or deletion of this data.

4. Data Collection on This Website

Server Log Files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and version
  • Operating system used
  • Referrer URL
  • Hostname of the accessing computer
  • Time of the server request
  • IP address

This data is not merged with other data sources. This data is collected on the basis of Art. 6 para. 1 lit. f GDPR.

Contact Form

If you send us inquiries via the contact form, your details from the inquiry form including the contact data you provided there will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not share this data without your consent.

The processing of this data is based on Art. 6 para. 1 lit. b GDPR, insofar as your request is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6 para. 1 lit. f GDPR).

Inquiry by Email or Phone

If you contact us by email or phone, your inquiry including all resulting personal data (name, inquiry) will be stored and processed by us for the purpose of handling your request. The processing of this data is based on Art. 6 para. 1 lit. b GDPR.

5. Customer Portal

On this website we offer you the possibility to register for a customer account. The data collected during registration is used for the purposes of using the respective offer. The mandatory information requested during registration is transmitted in full. The legal basis for processing is Art. 6 para. 1 lit. b GDPR.

As of: April 2026